When Warranty Coverage Saves Drivers From Repeat Repairs

When Warranty Coverage Saves Drivers From Repeat Repairs

You are familiar with the sound. Whenever a piece of gravel collides with your windshield, the sound of a loud crack reverberates throughout the cabin. It is one of the most common headaches for drivers, often followed by the hassle of scheduling a repair or replacement. Following the payment of the bill, you leave and presume that the issue has been resolved. On the other hand, what can happen if the patch does not work? After a week has passed, you could become aware of a whistling sound while driving on the highway, water leaking onto your dashboard during a rainfall, or a brand-new crack developing from the very location that was recently fixed.

Get An Auto Glass Replacement Quote Now 866.278.7417

When Warranty Coverage Saves Drivers From Repeat Repairs

Talk to a Windshield Replacement Specialist Now 866.278.7417

When Warranty Coverage Saves Drivers From Repeat Repairs

Talk to a Calibration Specialist Now 866.278.7417

When Warranty Coverage Saves Drivers From Repeat Repairs

Talk to a Fleet Auto Glass Specialist Now 866.278.7417

Failed Auto Glass Work Comes With A Number Of Hidden Costs

When it comes to selecting a glass business, many drivers place a high priority on the lowest initial price. However, the installation of car glass is a sophisticated science that calls for the use of certain primers, urethanes, and curing durations. If a technician takes shortcuts in order to complete the task more quickly or to decrease money, the installation is likely to be unsuccessful. A failed installation isn’t just an annoyance; it is a financial and safety liability. In the event that a windshield is not properly bonded, it has the potential to become detached in the event of a collision, which would put the structural integrity of the roof as well as the efficiency of the passenger airbag at risk.

It is necessary to pay for a second replacement, new glass, and labor in the event that the project is not completed properly. The inside can be damaged by water leaks, which can destroy electronics and upholstery. ADAS Recalibration: Contemporary automobiles that come equipped with lane-keep assist require camera calibration, which frequently runs as much as the price of the glass itself. You will be protected from these compounding charges if you have a strong warranty.

What Should Be Covered by a Comprehensive Warranty?

All warranties are not made equal in the same way. The phrase “tail-light warranty” is used by some stores, and it indicates that the guarantee will expire as soon as they are unable to see your tail lights anymore. A warranty that is professional and of high quality often covers particular failure areas and lasts for the entirety of your vehicle’s ownership. Leaks of Air and Wind Noise: If you hear a whistling sound that was not present before, it indicates that the seal that was previously present between the glass and the frame of the car has been broken. The issue is nearly typically caused by an installation problem. The expense of removing and resealing the glass in order to get rid of the noise is covered by a guarantee that covers the craftsmanship.

The most devastating indication of a poor installation is water intrusion, which can be caused by water leaks. It can lead to mold, rust, and electrical shorts. As part of a complete warranty, the process of resealing is covered. It is important to keep in mind that the majority of warranties will not cover water leaks that are caused by rust that was there before the installation. However, they should cover leaks that are caused by the technician’s inability to properly prime the metal. Impact Breaks and Stress Cracks: An impact break is not the same thing as a stress crack. This occurs when the glass breaks without being struck by a rock to cause the crack.

This is typically the result of the glass being fitted unevenly or having a manufacturing flaw, both of which cause the glass to be subjected to significant torque. The glass will be replaced at no cost by a reliable warranty company in the event that a fracture emerges without any indication of impact (no pit or chip). When it comes to visual distortion, the glass itself might be the source of the issue. Aftermarket glass that is inexpensive and of low quality may contain waves or ripples that cause the driver’s view to be distorted. A distortion-free unit should be used to replace any damaged glass that is covered by a manufacturer’s warranty, which should be handled by the installation company.

Do you have a Question?

Get An Auto Glass Replacement Quote Now 866.278.7417

There Is A Distinction Between Replacement Warranties And Repair Warranties

The difference between a warranty on a repair (such as filling a chip) and a warranty on a replacement (such as installing a new windshield) is an important distinction to make. In the context of repair warranties, the objective of a technician who plugs a rock chip with resin is to prevent the chip from spreading further. However, the repair process isn’t guaranteed to work 100% of the time. The repair is considered to have been unsuccessful if the chip ultimately fractures out into a line. Included in this coverage is the fact that the majority of shops will apply the cost of the unsuccessful repair against the cost of a new windshield.

However, it does not address the fact that it does not always make the new windshield free. You will often be responsible for paying for the replacement, less the sixty to one hundred dollars that you spent on the repair. Replacement Warranties When you purchase a new piece of glass, you are covered by this warranty. Labor and supplies to correct installation faults are included in the scope of coverage. New damage is not compensated for under this policy. It is not a sign of poor craftsmanship if a rock ends up hitting your brand-new windshield two days after it was installed. In the event of a new impact break, the warranty will not cover it.

The Importance of Having Nationwide Coverage

The guarantee offered by a local store might not be sufficient for people who travel frequently or who are planning to relocate. Large franchises and networks frequently provide warranties that cover the whole country. In the event that you get your windshield replaced in Florida and then suddenly become aware of a leak when you are traveling through Ohio, a national guarantee will enable you to contact an associate shop and receive a free repair. If you chose a strictly local provider without network partners, you would be paying out of pocket for that repair in Ohio.

How the ADAS Calibration Process Works

The landscape of warranties has become more difficult as a result of advanced driver assistance systems (ADAS). These are the cameras and sensors that are permanently installed behind your windshield and are responsible for controlling emergency braking and lane deviation alerts. There is a requirement for these cameras to be recalibrated whenever a windshield is changed. It is possible that the camera will not operate properly if the glass is either flawed or fitted in an inappropriate manner. Not only should a complete guarantee cover the glass, but it should also cover the re-calibration of safety systems in the event that the first installation was flawed. As a result of the fact that calibration can cost anywhere from $300 to $600, it is essential for owners of current vehicles to make sure that this is included in the warranty.

Questions That Are Frequently Asked:

I have a car insurance policy; does the warranty cover the glass? Yes, in most cases. In spite of the fact that they pay the cost, your insurance company does not carry out the service. The guarantee is provided by the professional car glass company that was responsible for the installation. Instead of contacting your insurance agent, you should get in touch with the store if you have a problem. Many insurance companies, on the other hand, make use of “claims networks” that only collaborate with businesses who provide lifetime guarantees in order to safeguard their policyholders.

Can I transfer my warranty to the next owner? With the majority of auto glass warranties, the coverage is for the “lifetime of ownership.” This implies that the coverage expires when the vehicle is sold or traded in. In most cases, the warranty cannot be transferred to the new owner of the vehicle. Do scratches fall within the warranty’s coverage? No. Damage induced by external forces, such as sand or worn-out wiper blades, is referred to as scratches. Scratches are regarded to be kind of wear and tear. Warranty coverage is limited to flaws in workmanship and materials, and does not extend to damage that occurs during normal usage.

What causes a warranty on vehicle glass to run out? Rust on the pinch weld of the car, which is the metal frame within which the glass is installed, is the most typical reason for a warranty to be canceled. It is impossible for the glass to make a secure connection if the frame is corroded. Stores are unable to guarantee a seal against a surface that has oxidized. Additionally, if you tamper with the glass or have another shop attempt to fix it, your initial coverage may be null and invalid without explanation.

To Safeguard Your Investment Before You Make A Payment

Not only does a windshield protect your car from the wind, but it also serves as a structural component of your vehicle’s safety system. When choosing a service provider, it is important to look beyond the price that is offered. Before you hand over your keys, they should provide you with a written copy of their warranty policy. Verify that the craftsmanship is covered for a “lifetime” period, that there is protection against air and water leaks, and that there is a clear policy about stress cracks.

If you give a solid warranty the highest priority, you can be sure that your wallet will not be the one to suffer a loss in the event that the repair does not hold up. In comparison to the few dollars you could save at a low-cost shop that offers no warranties, the piece of mind that comes from knowing that you are protected against the need for additional repairs is considerably more valuable.

The Real-World Examples That Demonstrate the Value of Investing in Auto Glass Protection Beyond the Crack

You are listening to your preferred podcast while driving down the interstate when you suddenly become aware of the world around you with a loud crack. A piece of gravel was kicked up by a dump truck travelling in the opposite direction, and as a result, there is a bullseye in the shape of a star directly in front of you. Every single motorist is familiar with this sinking feeling. Many people consider a chipped or cracked windshield to be a small irritation that is purely ornamental in nature. It is simple to convince yourself that you will replace it “later.” However, auto glass is an essential safety component of your car, as it helps to ensure that your airbags deploy correctly and contributes to the strength of the roof in the event of a rollover.

Your safety is put in jeopardy if that glass itself is compromised. Over the past ten years, there has been a significant shift in the financial ramifications of shattered vehicle glass, in addition to the safety concerns. Once upon a time, the cost of replacing a windshield was a few hundred dollars. At this point, the integration of advanced driver assistance systems (ADAS) into the glass can cause the price to jump into the thousands of dollars. The purchase of auto glass protection is not only an upsell at the dealership; rather, it is a financial safeguard against the unpredictability of the road. To have a better understanding of why this is the case, let’s take a look at three real-world instances in which having protection is very essential.

The Highway Projectile Is The First Scenario

Get to know Mark. Every day, he travels to the city for a total of forty minutes. Due to the fact that his route passes through active construction zones, he is exposed to the risk of exposure to dump trucks and loose gravel on a regular basis. On the Tuesday in question, a rock is launched from the bed of a truck and lands on Mark’s windshield. The result is a chip that is less than a quarter in size. It is a hectic week for Mark, so he chooses to ignore it. He is of the opinion that the glass is sturdy enough to hold.

After two days, Mark strikes a pothole on the road. The force of the impact causes a stress fracture to emerge from that relatively little chip. The view from the passenger side is broken by a fissure that is six inches wide by the time he arrives at work. Without protecting himself, Mark contacts a glass business in the neighborhood. It is not possible to patch the break because it is far larger than a dollar bill; instead, the entire windshield will need to be replaced. As a result of his high deductible, he is required to pay a deductible of $500 on his regular insurance, or even worse, he must pay $800 out of his own pocket. A half day of his work is also lost as he waits for the installation to take place.

With Auto Glass Protection: If Mark had a dedicated protection strategy, he would have phoned the police as soon as the chip appeared on the windshield. In most cases, chip repairs are covered by the plan with no deductible. He could have been met by a technician in the parking lot of his office, the chip could have been filled with resin in thirty minutes, and the structural integrity of the glass could have been restored. Mark makes no out-of-pocket payments, and the crack does not appear at any point. The lesson is that speed is important. When you have protection plans, you are encouraged to remedy minor issues as soon as possible since there is no financial barrier to doing so.

The Unseen Complicatedness of Contemporary Automobile Glass

First things first: before we go on to the next situation, it is essential to have a clear understanding of what you are truly paying for when you repair your windshield today. In the last twenty years, a windshield consisted of little more than a sheet of laminated glass. Today, it serves as a center for technical innovation. Typically, sensors for rain-sensing wipers, heating elements for defrosting, and cameras for lane-departure alerts are located either within the vehicle or directly behind the windshield. There is a disruption to these processes that occurs when the glass is replaced. This takes us to the next thing that may happen.

The Calibration Shock Is The Second Scenario

ADAS is installed in Sarah’s SUV, which is a 2022 model year. Lane keep assist, automated emergency braking, and adaptive cruise control are some of the features that she takes great pleasure in. They provide her a sense of security when she is transporting her children to school. A piece of debris hits the middle of her windshield when she is driving with her family from one place to another. Because of the extent of the damage, the only viable alternative is to purchase a replacement. According to Sarah, the amount will be a typical repair price, which might be between $400 and $500. The sticker shock occurs when Sarah brings the vehicle to a repair shop.

They give her a price estimate of $450 for the glass, which appears to be acceptable. However, after that, they add the price for recalibration. Due to the fact that her vehicle is equipped with a camera that is situated on the windshield, the computer in the vehicle needs to be re-calibrated in order to guarantee that the safety systems function appropriately. In the event that the camera is even a millimeter off, the autonomous braking system may fail to engage when it should, or it may apply too much pressure to the brakes in response to a phantom barrier. Price Breakdown: Original Equipment Manufacturer Windshield: $550 (Generic glass frequently does not function properly with sensors).

Labor for installation costs $150. Between $400 and $600 for both static and dynamic recalibration. The total amount due is more than $1,100. The Benefits of Protection: If Sarah had vehicle glass protection, it is quite possible that she would be eligible for coverage for this full expense. The ever-increasing expenses of ADAS recalibration are explicitly taken into consideration by a number of complete protection plans. Instead of spending her vacation money to restore the automobile, she decided to simply make a claim for compensation. For the purpose of bringing her safety systems back online, the plan will cover the specialist glass as well as the necessary mechanical work.

Do you have a Question?

Get An Auto Glass Replacement Quote Now 866.278.7417

The Third Scenario: The Problem of the Cold Snap

Alterations in temperature cause the glass in automobiles to expand and shrink. It is a fundamental principle of physics, yet it causes significant difficulties for people who own cars and live in areas with varying temperatures. James is a resident in a location that experiences a considerable decrease in temperature throughout the night. A very little chip can be found in the bottom corner of his windshield; it is so small that he hardly even notices it himself. The automobile is parked outside beside him. Overnight, there is a decline in the temperature.

As the glass freezes, it undergoes a contraction. Because the chip is a weak point in the glass, the stress that is surrounding it becomes excessive. In the morning, James goes outside to get his automobile ready for the day. It is him who activates the defroster. The quick expansion of the glass is caused by the abrupt burst of heat that is applied to the melting glass. A snap. At the bottom of the windshield, there is a break that runs horizontally over the whole surface. The “Wait and See” Error: James believed that he was maximizing his financial savings by not repairing the chip. He felt that it was not a significant issue. At this point, he is going to be completely replaced.

As a result of the absence of protection, James is evaluating the expense of the repair in relation to his monthly budget. It is possible that he may be persuaded to attempt to save money by driving with the cracked windshield for a period of many weeks. In a front-end collision, the windshield is responsible for providing up to 45 percent of the structural integrity of the cabin. This is a perilous situation. He is taking a risk with his life by driving with a windshield that has been damaged. It is possible to eliminate the financial reluctance by utilizing a protection plan. Even though it is winter, he is able to arrange the replacement right away, which guarantees that his vehicle will continue to be safe to drive.

The True Financial Situation: Coverage vs. Out-of-Pocket Expenses

The majority of motorists believe that their regular vehicle insurance is sufficient. Glass is often included in comprehensive coverage; however, there is typically a catch associated with it, and that is the deductible. In the event that your deductible is $500 or $1,000 and the cost of replacing your windshield is $900, insurance will not be of much assistance to you. The majority of the expense is still borne by you. In addition, depending on the rules of your state and the regulations of your insurance provider, submitting a claim on your main insurance policy may occasionally have an effect on your rates.

There is often no deductible associated with standalone vehicle glass protection or “tire and wheel” bundles that contain glass. This means that you do not have to pay anything when you want servicing. You are not punished for having several chips repaired, and unlimited repairs are available to you. With many plans, mobile service that comes to you is prioritized, making it more convenient. When you compare the cost of a protection plan, which is typically a few dollars per month that is rolled into a car payment, to the unexpected bill of $1,200 for an ADAS windshield, the math favors protection.

Questions That Are Frequently Asked:

Does the protection for vehicle glass include the side windows as well as the rear glass? The majority of comprehensive car glass protection plans cover all of the external glass on the vehicle, which includes the door windows, the rear windshields, and even the sunroofs in certain cases. Be sure to carefully read the tiny print because the terms differ from provider to provider.

If I have chips, can I just use a do-it-yourself repair kit? There are do-it-yourself kits available, but they are dangerous. It is still possible for the chip to spread if the resin is not properly cured or if there is an air pocket present. It is also possible that a poor do-it-yourself repair might render it difficult for a professional to fix it effectively in the future, which would necessitate a complete replacement. Incorporating professional repair into a protection plan is the more prudent course of action.

Will making a claim for glass damage cause my insurance premiums to go up? The filing of a claim normally does not have an effect on your insurance premiums if you utilize a standalone auto glass protection plan, which is distinct from your primary auto insurance policy. Whether or not you are able to make a claim through your regular vehicle insurance coverage is contingent upon the restrictions of both your insurer and the state.

How long does it take to fix something as opposed to replacing it? A chip repair typically takes around half an hour to complete. During the installation of a complete replacement, it takes approximately one hour, and then another hour is required for the glue to dry before the vehicle can be driven safely. One to two more hours should be added if recalibration is required.

Refrain from Waiting for the Break

There are many dangers on the road that you are unable to manage. It is impossible to prevent a boulder from being dropped by a dump truck, yet it is also impossible to regulate the weather. When it comes to dealing with the aftermath, however, you have control. A situation that is unpleasant and expensive can be reduced to a little annoyance by installing auto glass protection. Because of this, you will never be forced to choose between your financial stability and your personal safety. To have coverage ensures that you are always prepared for whatever lies ahead, whether it be a little chip from your morning commute or a complicated calibration issue when you are on a road trip with your family.

Check out the coverage you currently have today. If you are driving a contemporary car that is equipped with sensors and cameras, or if you just want the peace of mind that comes with repairs that have no deductible, investigating auto glass protection plans is a wise choice for both your budget and your safety.

Mobile Safe Auto Glass

14241 E Firestone blvd suite 400,

La Mirada, CA 90638

Phone: (562) 608-1154

Toll Free: 1 866 278 7417

Mailsales@mobilesafeautoglass.com

Get a FREE QUOTE today! You can get a free quote and schedule 24/7 using this free quote wizard.

Mon – Fri 8am – 5pm

Saturday 8am – 1pm

Sunday Closed